Frequently Asked Questions

Can I change or cancel my order?

We begin processing orders as quickly as possible after they are placed. Because of that, we may not be able to change or cancel an order once processing has started.

If you need help, email hello@byallnice.com as soon as possible and we’ll do our best to assist.

What forms of payment do you accept?

We accept major credit cards, including Visa, Mastercard, Discover, and American Express, along with any other payment methods shown at checkout.

Available payment options may vary depending on your device and checkout method.

Where do you ship?

At this time, we ship to eligible addresses within the United States.

Shipping availability, rates, and delivery options are shown at checkout and may vary by product.

If you are unsure whether we can ship to your address, contact us at hello@byallnice.com before ordering.

What should I do if I received the wrong item?

If you receive an incorrect item, please contact us at hello@byallnice.com with your order number and a brief description of the issue.

We’ll review the order and provide instructions for the appropriate next step.

How can I check the status of my order?

If tracking is available for your order, you’ll receive shipping or tracking information once the order has been processed.

You may also be able to view order details through your account on the site.

What if my order arrives damaged?

Please contact hello@byallnice.com as soon as possible and include:

your order number
a description of the damage
photos, if available

We’ll review the issue and help with the next steps.

Are all products sold directly by All Nice?

Some items may be sold directly by All Nice, while other products or recommendations may link to third-party retailers or brand partners.

When you purchase through a third-party site, that retailer’s shipping, return, and customer-service policies apply.

Do you use affiliate links?

Some links or promotional codes on All Nice may generate a commission on qualifying purchases at no extra cost to you.

We may feature products, brands, deals, or offers we believe are useful or worth sharing.